Frequently asked questions
How do I place an order?
Placing an order is simple! Just browse through our collections, select the item(s) you’d like to purchase, and add them to your cart. Once you’re ready, proceed to checkout where you’ll enter your shipping details and payment method. After completing your purchase, you’ll receive a confirmation email with your order details.
What payment methods do you accept?
At the moment, we accept payments through PayPal, which is one of the safest and most widely used payment methods worldwide. In the near future, we’ll also be adding additional options like Visa and Mastercard to make shopping even more convenient for our customers.
Can I use a gift card and a discount code together?
Unfortunately, no. You can only apply one type of discount per order, so you’ll need to choose whether to use a gift card or a voucher code. This keeps the checkout process simple and clear for everyone.
Do you offer free shipping?
Yes, we provide free shipping on all orders. Delivery times vary depending on your country, but most orders arrive within 5–10 business days. Once your order has shipped, you’ll also receive tracking details so you can follow your package’s journey.
What discount vouchers are available?
We currently offer the following voucher codes that you can use at checkout:
WELCOME10 → 10% off your first order (no minimum spend).
SAVE10 → 10% off orders over $50.
SAVE20 → 20% off orders over $115.